Dear Valued User,
At MyHisaab, your trust is our highest priority. We are committed to maintaining the highest standards of integrity, transparency, and respect in all our interactions. As part of our dedication to serving you better, we want to share our Code of Ethics, which outlines how we handle your data and ensure your privacy and confidentiality.
User Privacy and Data Security
- Your privacy is paramount. We handle your personal information with the utmost care and comply with all relevant data protection laws.
- Robust security measures are in place to protect your data from unauthorized access, disclosure, or misuse.
- Your phone numbers and personal identifiers are stored securely. When our agents need access for quality assurance, your data is presented in a partially obscured format (e.g., 9232^^^^^^122) to ensure your privacy.
AI and Automation Ethics
- Our AI-assisted agents and bots are designed to handle conversations efficiently while respecting your privacy and confidentiality.
- We use AI to enhance your experience, ensuring our systems operate fairly and transparently.
- Continuous monitoring and improvements ensure our AI systems provide the best service while adhering to ethical standards.
Quality Assurance
- For quality assurance, authorized agents may review conversation data, with all sensitive information obscured to protect your identity.
- This helps us continuously improve our services, maintaining high standards of accuracy and reliability.
Our Commitment to You
Every member of the MyHisaab team is dedicated to adhering to this Code of Ethics. By following these principles, we ensure MyHisaab remains a trusted and respected service dedicated to empowering you through financial management, while upholding the highest standards of integrity, privacy, and security.
Thank you for being a valued user of MyHisaab. Your trust and satisfaction are our top priorities.